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📄 Privacy Policy

Last updated: 24/06/25

At CHG Southwest (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data.

1. Information We Collect

We may collect:

  • Your name, email, phone number, address (if provided)

  • Project details submitted through quote forms or contact forms

  • Technical data such as your IP address, device type, and browser information

2. How We Use Your Data

We use your data to:

  • Respond to your enquiries

  • Provide service quotes

  • Improve website performance and user experience

  • Send updates or marketing (with your consent)

3. Legal Basis

We process your data based on:

  • Consent

  • Contractual necessity

  • Legitimate interest

4. Sharing of Data

We never sell your data. We may securely share it with trusted third-party services (e.g., email platforms, CRM tools) to help deliver our services.

5. Your Rights

You can:

  • Access, correct, or delete your data

  • Withdraw consent at any time

  • Object to data processing

  • File a complaint with the ICO (UK)

6. Data Retention

We retain your data only as long as necessary to fulfil our services or meet legal requirements.

7. Security Measures

We use industry-standard security to protect your information.

8. Contact Us

For questions or requests about your personal data:

📧 Email: info@chgsouthwest.com
📞 Phone: 01308 420170
📍 Address: CHG South West, Ground Floor - Unit 1, Homewood Way, Bridport DT6 3FH

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