Rated by Homeowners


Request an initial estimate
Finalise design and quote with heat loss survey
Professional installation by our engineers
Receive a custom installation estimate
We apply for Grants before install
Ongoing aftercare and servicing by us
FAQs
What is an air source heat pump?
An air source heat pump is a renewable energy technology that extracts heat from the outside air and uses it to heat buildings and provide hot water. Air source heat pumps come in two main types: air-to-water heat pumps and air-to-air heat pumps. Air-to-water heat pumps are the most common type and are designed to work with wet central heating systems, providing heating and hot water for the home. Air-to-air heat pumps, on the other hand, are designed to provide heating and cooling for the home by circulating warm or cool air through ducts or air handlers.
How does a heat pump work?
It works by absorbing heat from the outdoor air, which is then compressed and transferred through a heat exchanger to your home. This heat is then used to heat the home’s radiators, underfloor heating system or hot water cylinder. Air source heat pumps use electricity to operate the compressor and circulating pumps, but they can produce more energy than they consume, making them an efficient and cost-effective alternative to traditional heating systems.
Is my home suitable?
Whether or not your home is suitable for an air source heat pump depends on several factors, including the size of your home, insulation, and the type of heating system you currently have. After the initial estimate, a full heat loss survey is required to finalise the design and ensure the system is going to work efficiently. This will also highlight if any existing radiators need to be upgraded. CHG South West are able to carry out the heat loss survey for a fee of £350 + VAT. This is then deducted off the final installation cost should you proceed with our installation.
What grants are available?
The Boiler Upgrade Scheme (BUS) is the latest Government initiative to provide financial support for the installation of low carbon heating . This scheme is designed to help reach the UK’s net zero emissions target by 2050 by making low carbon technologies more affordable to install by reducing the upfront cost. The BUS provides funding in the form of a grant of up to £7,500 for an air source heat pump installation, subject to all eligibility criteria being met.

Why chose CHG South West?
Expertise and Experience
Our team of professionals have years of experience installing air source heat pumps in a wide range of properties, from residential homes to commercial buildings. We know what it takes to get the job done right, and we’re committed to providing the highest quality service possible.
Bespoke Solutions
Every property is different, which is why we take a customised approach to every installation. We’ll work with you to assess your unique needs and design a system that meets your specific requirements. Whether you need a single unit for your home or a multi-unit system for your commercial building.
Energy Efficiency
Air source heat pumps are one of the most energy-efficient heating solutions on the market, and at CHG South West, we’re dedicated to helping you save money on your energy bills. We’ll work with you to design a system that maximises efficiency and reduces your environmental impact.
MCS Certification
CHG South West is MCS certified, which means that we meet the highest standards for quality and safety in the industry. This demonstrates our commitment to providing top-quality services to our customers and ensures that your heat pump installation is done to the highest standards.
















